Aide is designed for teams that receive repetitive questions from their customers. We help them automatically identify and respond to common issues in a fraction of the time using AI. Aide is not for outbound messaging.
Aide is fundamentally built on customer intents, which it learns from past conversations with your customers to automatically detect them and suggesting AI Responses. Aide also allows you to attach Macros and SOPs to every intent for easy access.
Create an account
Contact us to create an account for you.
Schedule a demo
Connect Zendesk or Front
Connect your inbox to start importing tickets. We currently support Front and Zendesk and do this securely using OAuth. Note that you will need to be an admin or a team admin to grant us access. If your data is elsewhere, let us know.
Install AI Assist
To use Aide you must to install AI Assist in Front or Zendesk.